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Complaints and appeals

Introduction to complaints and appeals

Overview of the complaints and appeals procedures

Reporting your concerns to the University

How to get your concerns resolved

Reporting a concern with your tutor

How to work out problems with your tutor

Querying your TMA mark

Requesting a second opinion on your TMA score

Support with complaints and appeals

Good advice on how best to pursue your complaint or appeal

Making a complaint about OUSA

Complaining to the Open University Students Association

Making a complaint about OUSBA

Complaining to Open University Student Budget Accounts

Making a complaint about a partner institution

First use the partner's complaints procedure

Making a complaint about bullying and harassment

The university's procedures for dealing with bullying and harrassment

Querying a decision (Appeals)

The current state of play in academic appeals

Your Help Centre