Skip to content The Open University

Skills Check 0

The Skills Check is a short survey which should take you no more than 3 minutes to complete. Once you have completed the Skills Check we provide you with a personal learning plan targeted to your personal study needs and goals.

Sign in to work on the Skills Check.
  1. Home
  2. Ongoing skills
  3. Computing help and support

Computing help and support

There are lots of sources of help if you need support with IT difficulties - it's often just a matter of knowing where to look. The first step is to check the advice given on your module website, as that will have information that is directly relevant to what you will be doing in your study.

You will receive full instructions on how to install any software you receive, and information on how it fits within your study.

Covered in this section

  • An outline of the computer support provided
  • Where to get further IT help
  • 2 mins to complete this section

All OU modules have a website where you can find module materials and links to web resources and other relevant documents.
Some modules are run online, and all the core materials are made available on the website rather than being posted to you.

You can reach your module website through StudentHome - there's a link to that at the top of this page. The module website is often open a month or so before the start date, and may have suggestions for preparatory work you could do, so it’s a good idea to look at the site as soon as you have your computer username and password.

It is important to be aware of how a computer is used within your module and whether its use is essential or optional, as this determines the amount of access to a computer you will need. You'll find this information in the module description in Study at the OU.

If you do not need much access to a computer for your studies, and you do not have a PC, you may be able to use one at your local library, as long as you do not need to install any software: find out more about public computer access near you.